ZKARZ.COM (ZKARZ USA Brand) stands behind the quality of everything we manufacture and we want you to be satisfied with your purchase. If you are not satisfied with your purchase, you are welcome to return it for any reason within 90 days of purchase. In order to return your merchandise to us for a refund, please follow the instructions below.Repackage products in a secure shipping box along with the completed Returns Form. Products being returned must be in original condition. Please Note: ZKARZ.COM is not responsible for lost packages, so we recommend that you insure your package when you return it to us.
If either the workmanship or materials in a garment are defective, return it to us and a replacement will be made. This warranty is void if the garment has been subjected to accidental damage, abuse or is worn out. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.If you are returning a defective garment, please CONTACT US @ firstname.lastname@example.org or call us @ our customer service line provided on your invoice, (Monday-Friday, 8am-7pm EST), in order to receive an authorization and/or a prepaid shipping Label for the return. Please leave a message we will promptly get in contact with you. Please provide the following information: order number name address daytime phone number email address reason for the returnPlease note that we do not accept COD shipments, and if the item is returned by any means other than the prepaid shipping label that we send you, you will be responsible for shipping charges, and such charges are non-refundable. Please do not return garments to the address from which they were shipped, unless that is the address printed on the prepaid shipping envelope you are sent.Once your returned garment arrives at our facility, please allow four to six weeks for us to process the return. Please contact Customer Service at 786-859-7893 (Monday-Friday, 8am-5pm EST) for assistance with returned garments.SeverabilityIf one or more of the provisions of the policies and procedures in this user agreement (Terms and Conditions) are deemed void by law in a court of competent jurisdiction, the balance of the policies and procedures' remaining provisions, or any provision in the ZKARZ.COM TERMS AND CONDITIONS, shall continue in full force and effect.ADDITIONALLY:Zkarz.com is owned by a private ownership entity due to privacy reasons and issues we share vital information, such as address, invoices and other transaction documents with individual customers only, please forward all questions and comments to mailto:email@example.com Trademark TM & Copyright ©2009-2029 All Rights Reserved * Miami, Florida; WE APPRECIATE YOUR BUSINESS, WE LOOK FORWARD TO WORKING WITH YOU.